UK Restaurant La Torre Finds a Smarter Way to Pay with SkyTab

Running a successful restaurant is about more than good food – it’s about creating an experience that feels effortless for customers and staff. Brent Towers, owner of La Torre, a 120-seat Italian restaurant in Bedlington, UK, knows this firsthand.

“Every single day is totally different. Customers are always different. We’ve got a really good team here and looking after customers is part of what we do. And we love it.” Brent Towers, Owner of La Torre restaurant.

But for Brent and his team, smooth service depends on more than people. It also requires technology that works when it’s needed most. “It’s important for us to have a reliable payment solution in place so that card machines are functioning and working all the time. We don’t want something that’s hit-and-miss and goes off during a busy service,” he explains.

The Challenge: Reliable Payments and Better Workflow

La Torre needed a payment and POS system that could keep up with a busy restaurant environment. A key challenge was ensuring seamless card transactions and improving communication between the kitchen and the floor.

The Solution: Shift4 and SkyTab

Brent decided to make the switch to Shift4 and SkyTab. “We made the change simply because, one, it was cost-effective. Two, it seems a really effective system to use,” he says.

SkyTab isn’t just a payment terminal. It’s a complete point-of-sale platform now available in the UK, trusted by thousands of merchants in the US. Instead of juggling separate systems for payments, reporting, online ordering, and staff management, SkyTab brings everything together into one powerful solution.

Why SkyTab Works for La Torre

• All-in-one platform: POS hardware built for speed and durability, software that handles menus, staff, payments, and reporting – all in one place.
• UK-focused support: A local team and UK-tailored features to meet regulatory requirements and customer expectations.
• One point of contact: From hardware to payments, everything is managed by Shift4, reducing complexity and ensuring faster support.

One major benefit for La Torre was introducing a remote ticket printer for the kitchen, something they didn’t have before.

“It’s going to make it a lot easier and more fluid during service hours, between the floor and the kitchen. Everything should flow more smoothly.”

Ready for Growth

With Shift4 and SkyTab in place, La Torre now has the right systems to support future growth. The restaurant is set up with streamlined processes and efficient operations, ensuring smooth communication between the floor, kitchen, and customers. Thanks to these tools, La Torre is positioned to grow naturally and confidently.

Ready to see how SkyTab can boost your restaurant? Let’s talk.